Frequently Asked Questions
Wolfhound Nicotine Pouches is a brand owned and operated by Ecotine Brands Limited, an Irish company.
Q: When will I receive my order?
A: A: Most orders placed by 3pm Irish time will be packed and shipped out the same day. Orders placed after 3pm will typically be packaged and shipped out the following working day.
Delivery times:
Republic of Ireland: Most orders will be shipped out via An Post Express and typically arrive the next working day.
Northern Ireland: Most orders will be shipped out via DPD and typically arrive within 1-2 working days.
UK: Most orders will be shipped out via An Post Express or DPD and typically arrive within 3 working days.
Continental Europe: Most orders will be shipped out via An Post Express and typically arrive within 3-4 working days.
Delivery times:
Republic of Ireland: Most orders will be shipped out via An Post Express and typically arrive the next working day.
Northern Ireland: Most orders will be shipped out via DPD and typically arrive within 1-2 working days.
UK: Most orders will be shipped out via An Post Express or DPD and typically arrive within 3 working days.
Continental Europe: Most orders will be shipped out via An Post Express and typically arrive within 3-4 working days.
Q: How do I use it?
A: Place one Wolfhound Pouch between your upper lip and gum and leave it there for up to 30 minutes. For more information, visit our how to use page
Q: What can you tell me about the ingredients?
A: Our pouches contain fibres, flavouring aromas, nicotine, pH adjusters and sweeteners. Please visit our ingredients page for more information.
Q: Do Nicotine Pouches contain tobacco?
A: No, none of our products contain tobacco.
Q: How much nicotine is in a pouch/your product?
A: Our flagship product comes in 6 flavours. Each can contains 20 nicotine pouches, with 7 mg of nicotine in each pouch. We plan to launch additional flavours and strengths in future based on consumer feedback.
Q: What flavours does Wolfhound offer?
A: Wolfhound Pouches currently come in the following flavours: Spearmint, Cola, Blackcurrant, Apple Cider, Orange, and Coffee. Keep an eye out for new flavours launching soon! If you have any suggestions, please give us a shout.
Q: How do I dispose of it?
A: Please empty out the contents of the container (any used pouches) in a rubbish bin, and recycle the container (polypropylene) or dispose of per local regulations.
Q: Can I return the product?
A: Yes, please see our order cancellations & returns policy for details.
Q: Are you on social media?
A: Yes - We’re most active on Instagram, but you can find us on most platforms (@WolfhoundPouches)
Q: How can I source your product (retail/wholesale partnership)?
A: You can reach out to info@wolfhoundpouches.ie to enquire about stocking our legendary Wolfhound Pouches in your store. We love hearing from potential partners and customers alike!