Terms and Conditions of Sale

Wolfhound Terms & Conditions of Sale

Effective Date: August 11, 2025

Please read these Terms and Conditions of Sale (“Terms”) carefully before purchasing products from Ecotine Brands Limited, trading as Wolfhound. By placing an order on our website (www.wolfhoundpouches.ie) or through any sales channel operated by Ecotine Brands Limited (“Wolfhound”, “we”, “us”, “our”), you agree to be bound by these Terms. If you do not agree, you should not place an order with us.

These Terms set out your rights and obligations when purchasing Wolfhound oral nicotine pouches and related products (“Products”) from us. They cover important information such as pricing, delivery, returns, and liability limitations.

Your use of our website is governed separately by our Website Terms of Use. Our handling of personal data is explained in our Privacy Policy. Our Order Cancellation & Returns Policy forms part of these Terms.

If you are a consumer, nothing in these Terms affects your statutory rights under applicable law.

1.  About Us

This Website is owned and operated by Ecotine Brands Limited, a company registered in Ireland (Company Number: 773107, VAT Registered: IE4363935VH). 

 

2. Age Restriction & Health Warning

Wolfhound products are strictly for adults 18+. By using our website, placing an order, or confirming your age during purchase, you confirm that you are at least 18 years old (or the minimum legal age for purchasing nicotine products in your country of residence) and legally capable of entering into a binding contract.

Wolfhound products contain nicotine, a highly addictive substance, intended for use by existing adult smokers and nicotine users aged 18 and over. Do not use if you are under 18, pregnant or breastfeeding, allergic to any listed ingredients, or have an underlying medical condition. Consult a physician before using this product. Wolfhound is intended as an alternative to smoking, but is not an approved smoking cessation product. Discontinue use and seek medical advice if you experience any adverse effects. Keep out of reach of children and pets.

We may require age verification, including third-party tools, before order processing or delivery.

 

3. Ordering Products

Products can be selected and purchased via our website checkout. You must provide accurate billing, shipping, and payment details.

Orders are accepted only when you receive our confirmation email.

We may decline your order if:

  • Product is unavailable or out of stock
  • Age verification fails
  • Pricing or description errors occur
  • Delivery to your location is not possible

 

4. Intended Use

Products are intended solely for personal use by adult consumers. You agree not to misuse the product, resell it, or provide it to anyone under the legal age of 18.

 

5. Availability & Product Details

Product images are for illustration only and may differ from the actual product. Packaging may vary without notice. Products may be updated due to legal, safety, or improvement reasons.

 

6. Pricing & Payment

Prices are exclusive of VAT and are displayed in EUR, GBP, or other applicable currencies.

VAT and shipping costs are added at checkout. If VAT rates change before delivery, we will adjust totals unless payment was completed beforehand.

Incorrect pricing:

  • Lower price: You’ll be charged the lower amount.
  • Higher price: We will contact you before processing.

You agree to provide accurate payment details and authorise us to charge the applicable amounts.

 

7. Delivery

We currently deliver to Ireland, the UK, and select EU countries. Delivery times and couriers are listed on our website. Age verification may be required at delivery. Risk passes on delivery; ownership passes on full payment.

 

8. Order Cancellation & Returns

EU & UK consumers may cancel purchases within 14 days of receipt, subject to exceptions for hygiene (opened or unsealed nicotine pouches).
See our Order Cancellation & Returns Policy for details.

 

9. Limitation of Liability

We are not liable for injuries or adverse effects from misuse, overuse, ignoring usage guidelines, or allergies. Customers must review product ingredients and warnings on our labels and website before use. We are liable only for foreseeable losses caused by our negligence or breach of contract. Nothing excludes liability for death or personal injury caused by negligence.

 

10. Events Outside Our Control

We are not liable for delays or failures due to events beyond our control (e.g., strikes, natural disasters, pandemics).

 

11. Your Personal Information

We process personal data under our Privacy Policy, in line with EU & UK law.

 

12. Product-Related Intellectual Property

All trademarks and branding on Wolfhound products and packaging are owned by Wolfhound or its licensors. You may not reproduce or use them without our consent.

 

13. Errors, Inaccuracies & Omissions

We may correct errors or update product information at any time, including after an order is placed.

 

14. Errors, Inaccuracies & Omissions

Unless mandatory local law applies, Irish law governs these Terms, with Irish courts having exclusive jurisdiction. 

 

15. Headings

Headings are for convenience only and do not affect interpretation.

 

16. Changes to Terms

We may update these Terms at any time, but the Terms at the time of your order will apply to that purchase.

 

17. Contact Us

If you have any questions or concerns about these Terms, please contact us.

Email: info@wolfhoundpouches.ie 

Phone: +353 21 202 9585

Post: Wolfhound (Ecotine Brands Limited) First Floor, Penrose 2, Penrose Dock, Cork T23 YY09, Ireland.

 

Last Updated: August 11, 2025